MUHTAR, M. Effects of Bureucratic Reformation Implementation on Service Recipients Satisfaction at PSPA Satria, PSMP Antasena, and BBRSBD Prof Dr Soeharso. Jurnal Penelitian Kesejahteraan Sosial, [S. l.], v. 13, n. 4, p. 375–386, 2018. DOI: 10.31105/jpks.v13i4.1299. Disponível em: https://ejournal.kemensos.go.id/index.php/jpks/article/view/1299. Acesso em: 18 apr. 2024.